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Frequendly Asked Questions

What types of insurance do you sell?

Insue to Ensure sells:

  • Life Insurance
  • Health Insurance
  • Medicare Insurance
  • Disability Insurance
  • Dental Insurance
  • Vision Insurance
What is the difference between an HMO and a PPO?
HMO PPO
¨ Cheaper ¨ More Expensive
¨ Requires a referral ¨ No referral needed.
¨ MUST go to doctors and hospitals in the network. ¨ Can go to any doctor or hospital.
What is a premium?

Premium is the amount you pay EVERY month to keep your insurance.

What is coinsurance?

Co-insurance is a percentage (%) you pay for a covered service.

What is an out-of-pocket maximum?

Out-Of-Pocket Maximum is the most you will pay for the year. It includes all of the co-pays, co-insurance, and deductibles for medical and prescription services. If you reach it, all services are covered at 100%.

What is the Affordable Care Act?
  • ObamaCare is called the Affordable Care Act.
  • ObamaCare is a series of laws that standardize health insurance. Think of it like car insurance.
How do I change my primary care physician?

Contact the Member Services or call our office.  The number is on the back of your health insurance card or call us at (555)555-5555

What is a co-pay?

A Co-payment is the amount you pay for covered services at the time you receive care.

How do I pay my premium?

You can pay your premium by calling us at (555)555-5555, and one of our insurance agents will happily help you with your payment process.

What is a deductible?

A deductible is the amount you pay before the insurance will pay. NOT all services require a deductible to be paid. For example, going to the doctor does NOT require a deductible to be paid with most plans.